Thursday, December 29, 2016

This is How Bad the Service of Globe Telecom is…

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I had my fair share of bad experiences in the past when it comes to customer service; but the experience I had today at Globe Telecom, SM Bicutan branch I should say is the worst! At first, I wanted to ignore the poor service and look the other way (so not me!). However, the experience will really test your patience and draw the last drop of hope you have in local customer service.

Here’s the painful Globe Telecom story…
I was unable to connect to the net and use my data plan with Globe and I was notified last night (8:35 PM of Dec 28, 2016) that I have reached my surfing limit (check out the actual message I got from Globe).
Globe Message
At first, I tried to troubleshoot the issue myself to avoid the expected hassle of going to Globe Hub. But after hours and hours of trying to correct the issue with no resolution, I decided to visit the nearest Globe office – SM Bicutan brach.
It was 1:02 PM when I arrived the next day at Globe SM Bicutan branch (Dec 29, 2016). I was full of hope because there were very few customers waiting to be served. In fact, I was the 3rd customer in queue. So, I mused to myself, this should be a quick one. Boy, I was so damn wrong!
My number was 4025 and currently nos 4021 and 4022 were being served. At exactly 1:05 PM, I was already patiently waiting for my turn to be served. I settled calmly to the nearest chair, next to the door way. As I move my way to the vacant space, I immediately noticed how irate-looking ALL the people are inside Globe hub. The best way to describe them is – They all turned into a green eyed monster fuming with anger! This really struck me and I was so curious what’s happening. Out of nowhere, the lady next to me suddenly talked to me, “Sir. Good luck sa inyo. 1 hour na kami dito wala pa rin nangyayari.”
I only smiled a bit to show some concern and friendly nature. But I was really not in the mood to do small talk – not with somebody who appeared angry as Incredible Hulk.

Globe Poor Service

Globe SM Bicutan - Poor Service

Globe SM Bicutan

Time check… It’s 1:44 PM and customers 4021 and 4022 are still being served.

To cut to long story and waiting, yes, I waited for hours and hours! To be exact, I waited for 2 hours and 30 minutes. I was attended to 3:35 PM by the lady below. She tried troubleshooting the issue of my Iphone 7 Plus for another 30 minutes but failed to correct it. I tried to maneuver my phone and tried some steps to connect to the net…. And bingo! I have resolved my own issue! But the sad part is, Globe can never bring back the wasted time they took away from me.

What I think really happened t today hat brought about the poor service of Globe, SM Bicutan branch:

1.       The Customer Service personnel who were scheduled today were not really trained well. They appear to be lost and unable to handle most customer concerns. They look like headless chicken finding solutions to problems they are unaware of.

2.       Technicians are also not focused to single customer they are attending to. They entertain side questions from other customers that lead to delays and impacts the other waiting customers. This is a form of “singit” in my opinion.

3.       Globe personnel chats so much with each other and they do not immediately attend to customer concerns. They walk around too much with no business.

4.       What is also sickening to the stomach is – I even witnessed a customer giving a lady a dollar bill (not sure of the denomination). This is just too wrong to see in a private company. The customer even commented, “Pang Tagaytay mo iha”. The photo below is the recipient of the dollar bill.  
The Globe Lady who received a dollar bill

In my opinion, only 1 person is to be blamed for the poor service and bad customer service skill of Globe Telecom, SM Bicutan branch. This is the responsibility of the manager on duty and he should be sensitive enough to monitor the moods customers visiting their hub. Sadly, with all the chaos happening inside, there was no manager to own the issue and pacify the customers.
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Monday, December 26, 2016

Fitbit Alta Setup

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Well, I've been stressed today setting up my Fitbit Alta Fitness Wristband (LOL). Actually, I am not kidding! Pretty much, my whole afternoon was spent trying to setup my Alta Fitbit. Never expected that it's this complicated just make the time appear on the wristband.
 
Finally, after 3 hours of painstaking experience trying to figure out how it works, I was able to successfully set up my Fitbit Alta. Congratulations! Now the time is appearing (LOL).
 
Check out the photo...
 
Fitbit Alta
    Fitbit Alta
    

     
    TIP: If you just purchased a Fitbit, ask the store to set it up for you to avoid the hassle :)

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Sunday, December 11, 2016

Lazada SeanSean Smart Phone

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Don't worry! You are still tuned in to Fierce Blogs and didn't click on the wrong URL (haha). I also have not converted myself into a tech blogger.
 
Our blog for today however is focused on its style and secondary to that would be its function. Almost a week ago, I was tossing and turning and having difficulty sleeping that's why I decided to open my Lazada app. That's when I stumbled upon SeanSean Smart Phone. It comes in vibrant red that's why it really caught my attention.
 
SeanSean Smart Phone
What I love about Lazada's SeanSean Smart Phone:
  • Watch is very stylish and design is very trendy
  • Easy to set-up (even non-tecky folks can manage)
  • Very light and easy to wear around
  • Function is also fab! You can connect your iphone (using BT) and all functions are already available in your smart watch i.e texting, music streaming etc.
  • Battery life is also good. It can last for 2 - 3 days depending on how much you use it
Lazada SeanSean Smart Phone is only PHP1,100.00.
 

SeanSean Smart Phone

Overall, SeanSean smart phone is a good buy. Check it only at Lazada.
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Saturday, December 10, 2016

Mary Kay Skinvigorate Cleansing Brush Review

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I'm finally back to blogging! Being away from blogging for months made me realize that I really miss doing it and I also miss interacting with my readers. I guess over the years of blogging and reviewing products, I somewhat forgot my purpose and the reason why I started blogging in the first place. I needed to be away from it for a while to reassess and regain my blogging purpose (hahaha).
 
On with the blog tonight...
 
Mary Kay Skinvigorate Cleansing Brush

I've had the Skinvigorate of Mary Kay for 2 weeks now and I have used it for 4 times. So far here's my experience using Mary Kay Skinvigorate Cleansing Brush.
 
What I love about Skinvigorate:
  • Skinvigorate cleanses my skin well and removes make-up properly
  • Massages my face and neck area
  • My skin feels healthy, supple and smooth after using Skinvigorate
  • After 2 weeks of using it every night, I feel my skin is tighter\
  • Unit is waterproof
Downside:
  • Operated by 2 AA batteries which can be hard to maintain sometimes, I wish unit is rechargeable instead
  • Only comes in 1 color
Skinvigorate is available at Mary Kay catalogue and priced at PHP2,390.00.
 
Overall, the product does wonder to my skin and the price is all worth it! Skinvigorate is a good skincare investment to have in your bathroom.
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Sunday, October 16, 2016

Police Eyewear

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I am very picky and choosy when it comes to my eyewear! I only settle for the best that provides the best vision without sacrificing its style and comfort. And that's why I only trust and wear Police Eyewear.
 
Police Eyewear


http://www.policelifestyle.com/
Police Eyewear

Such a hottie, right?
 
You can get this and more only at Ideal Vision branches nationwide.
 
Have a great week ahead!
 
Eric of Fierce Blogs
 
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Bally Sneakers On Stage Today!

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For our Sunday Special, I would like to share to you a style that is so hot and so current it'll make you drool! hahaha In fact, I realized I have not featured men's shoes in a while (sorry for that). So, today, we are back featuring men's shoes with a BANG!
 
Form today, I feature to you Bally Sneakers. It's complete and actual name is Bally Ascar Sneakers. See photo below.
 
Bally Sneakers

Bally Ascar Sneakers
Sneaker is so hot and sexy, right? Bally Ascar is process at USD510.00 or (PHP22,000 EST).
 
Keep safe and dry today!
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Monday, October 10, 2016

Estee Lauder Re-Nutriv Radiant White and Hydrating Foam Cleanser Review

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Last July I posted a sneak peek of Estee Lauder Re-Nutriv products that I was testing. To be particular, I was testing Estee Lauder Re-Nutriv Radiant White and Hydrating Foam Cleanser. For 3 complete months I tested both products following the routine below:
 
 
  • Hydrating Foam Cleanser - 2x a day, morning and night time
  • Radiant White - once a day, after taking a bath

Tonight, I am ready to share with you my experience and recommendation about Estee Lauder Re-Nutriv products.
 
  • Really cleanses my face without making my skin dry and scaly
  • Makes skin supple and soft
  • No greasy feeling after usage
  • Also exfoliates skin during usage
  • No harsh feeling or strong chemical scent
  • You only need a small pea size to clean your entire face and neck
  • Priced at PHP2,900 for 4.2 oz - money's worth!
 
  1. Works as a moisturizer once applied at night.
  2. You'll noticed that skin is lighter after 7 days of application.
  3. No greasy or itchy effect after application.
  4. No harsh feeling or strong chemical scent.
  5. Waking up in the morning, you'll notice skin is softer and feels well-rested.
  6. Priced at PHP4,500 at 200 ml (Suggested Retail Price)

Estee Lauder

Both products are the best skincare I have tried so far. Try them yourself and see the big difference I am trying to explain here :)
 
Good night!
Eric of Fierce Blogs
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Sunday, October 9, 2016

Sunday Hits and Jersey Boys

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For a Sunday, today was extra busy and fun at the same time. I was up as early as 4:00 AM on a Sunday morning for some personal matters to arrange.  From there, my Sunday basically kicked in and span off to a busier afternoon in preparation to watch the brand new staging of Jersey Boys at the Meralco Theater. In fact, I just arrived from a dinner after enjoying The Story of Frankie Valli and The Four Seasons along with my cousin. The show is superb! In fact, I am still trying to figure out if I will post a blog review about Jersey Boys.
 
Jersey Boys
 
Watch out for that this coming week (or may be not!).
 
If you have not seen Jersey Boys, please find time to do so. It's really a good show.
 
By the way, I also tested some make-up products today which I will share to you the coming week.
 
Have a safe and productive week to all!
 
Eric of Fierce Blogs
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Saturday, October 8, 2016

What I Wore - The Art of Layering (Episode 73)

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It's been a while since I last posted a blog about the look I wore. So, today, I decided to feature and post the look I had last week during my out of town trip with friends. Of course, the look has something to do with layering (my eternal favorite).
 
Layering can be sometime tricky. But my favorite is to layer from thin clothing underneath to covering it with a thicker patterned clothing. Something, You can layer using colors and even prints. I'll soon post a look similar to this. But for today, here's the look I will share...

Fierce Blogs - What I Wore

The brands:
  • Blue leather jacket is from Zara Men
  • Plaid shorts is from Uniqlo
  • Shoes is from Wade
  • All accessories are from SM Accessories
 
Make-up brands:
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Kafen Shampoo and Conditioner - Your Ultimate Professional Haircare

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I am very particular with the shampoo I use daily. For the longest time I have been using Brown Rice Moisture Shampoo. It's not harsh and it's organic. But lately, it's getting harder and harder to find this from the store. So, I am hunting for that next great shampoo and conditioner combo to fill my life.
 
Until I came across Ke'fen Shampoo 3 weeks ago while browsing Intagram. I got intrigued an gave it a try. I got myself 1 bottle of shampoo and condition. For the last 3 weeks, I used it every morning and night time to clean and condition my hair.
 
Kafen Shampoo

Here's the result and my experience:
  • Shampoo and conditioner are both light and do not make my scalp dry
  • I have very sensitive scalp but with Ka'fen I did not develop dandruff or itchy scalp
  • Hair feels very clean and moisturized
  • Does not leave any greasy effect on hair once dry
  • Scent is addicting but not overpowering.
  • Hair feels soft and really moisturized
  •  Hair is not oily even after 8 hours of application
Kafen
Overall, I am very happy with Ka'fen Shampoo and Conditioner. Looks like we have another mainstay in my bathroom for a long, long time!
 
Kafen Shampo
To know more about Ka'fen Products, visit their Social Media Accounts:
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Sunday, September 25, 2016

Pablo Cheesecake - Is It Really Good or Simply Another Craze?

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I finally had the chance to try the highly-covered cheese tart in tinsel town - Pablo Cheese Tart Philippines.  If you haven't heard, Osaka's most famous cheese tart recently opened in Manila and have been creating so much buzz in social media on how good it tastes. I was told that you have to queue in for an hour and another hour to wait for your order to be released. That's 2 hours to be patient simply to experience Pablo Cheesecake! Is it really worth it?
 
Pablo Cheesecake Review

So, here goes my review and what I think of Pablo Cheesecake.

Pablo Cheesecake blog Review:
 
The packaging of Pablo Cheese Tart Philippines is something I like. The box is so simple detailing the brand's logo and name. And that's pretty much it. The minimalist approach on their packaging makes you wonder with so much gusto on what's inside the box. As you open and slide the cheesecake, you immediately noticed how secured the cake is inside. Simple yet it's brilliantly functional!
 
On taste?
 
Pablo Cheese Cake Review
 
I have mix opinion on the appeal and taste of Pablo Cheesecake. Did I like it? Well, the answer is an honest "No".
 
Here's why:
 
  • I want my cheesecake more structured with cheese and starch. Pablo is more milky and soft I feel like I am eating custard or yogurt placed in a oven-crisp tart.
  • It's taste is on the milky side which I really don't like. It's like having Yakult with a different flavor and thicker consistency
  •  For some odd reason, also, I feel like I am eating Taho when I tried the cheesecake
  • The appearance and taste of the cake looks really undercooked. I feel like putting it back to the oven for another 5 - 10 minutes.
All in all, I had 3 small teaspoons of the cake and stopped eating for obvious reasons.

Be also ready because the Pablo Cheesecake can be pricey - almost PHP600.00 for a small cake as big as you open your palm.
 
Overall, what I truly appreciate about Pablo Cheesecake are the efforts of my friends to buy them yesterday afternoon. They had to queue in for 2 hours amidst the agitated people wanting to try the cake. Something I would not do for a cake that is currently in demand (all because of social media hype).
 
Is it worth trying? You can probably wait for the storm to subside. In the interim, do something more meaningful with your 2 hours (wink).
 
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Sunday, September 18, 2016

Piolo Pascual in Viral Video For Essilor Philippines

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Simply imagine this scenario...
 
Your are having your routine eye check-up one afternoon, Dr. asked you to close your eyes while the autorefractor is being mounted properly to your face, different lenses were sampled for compatibility for your visual needs. Then after only a quick moment, that perfect eyewear were identified for your vision. You were asked to come back after one hour so the doctor can personally fit your new prescription eyewear.

To properly check how perfect the eyewear fits is, you were asked to remove your old eyeglasses and was asked to wear the new one.
 
Piolo Pascual Viral Video for Essilor Philippines
Then suddenly, Piolo Pascual appeared real and so alive in front of you! Will this shock and amuse you?

Check out the viral video of Piolo Pascual conceptualized by the brains of Essilor Philippines.

You can also click the link below to be redirected to the viral video of Piolo Pascual for Essilor Philippines.
https://youtu.be/-E6BiMaz5gc
Viral Video of Piolo Pascual

For that perfect vision, simply trust and go for Essilor Philippines lenses. You can ask your leading optical shops in Manila Manila about Crizal lenses. I own a pair and I can really testify how clear and vivid the vision is using Crizal lenses. Witness the difference for yourself! That's a testimony from somebody who's been wearing eyeglasses for more than 20 years!


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Friday, September 16, 2016

Francis Libiran Bridal Launch - #FrancisLibiranBridal

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It's official! Francis Libiran Bridal boutique is now open at Greenbelt 5, Makati City. This means the timeless creations of Libiran, known for its luxury and ingenuity, can now be purchased off-the-rack. Luckily, I had the privilege to visit the shop last night and witness the elaborate designs; embroidered with floral patterns to create that linear silhouettes. I shared some of the photos I took last night at the Libiran's Bridal shop below.

Francis Libiran
 
Francis Libiran Bridal
 
Francis Libiran Bridal

Francis Libiran Bridal

Francis Libiran Bridal
While glancing through the bridal wear, I can't help but wonder how much a single creation would probably cost. Knowing me, I had to find a way to ask. Darn, I was surprise to hear that the bridal creations are well within reach for those who are budget-conscious! One of the designs I inquired about is priced surprisingly below PHP100,000.00. That is what I call value for money, really. Considering you are getting the A-service of no other than Libiran himself. What is also important to know is that, Francis Libiran Bridal partnered with BPI credit card and created a payment scheme of 0.00% interest payable for 12 months, should you purchase a bridal gown using your BPI credit cards.
 
Just a heads-up however to our brides out there, even if you are buying an off the rack gowns, you will still have that Libiran experience and service because the gowns will still be fitted for you personally and will be available 2 - 3 months  upon purchase. They simply have to make sure the gown fits you really well for you to experience the overall Francis Libiran Bridal.  


Francis Libiran Bridal
If you are a soon-to-be-bride or plain scouting or planning for your wedding, it is a must to drop by Francis Libiran Bridal shop located at the 2nd floor of Greenbelt 5 in Makati City. You have to see for yourself how unique and dramatic the bridal designs of Libiran are. Every design is unique and you are certain that you are buying a piece that is creation only for you.
 
Here are some event highlights of the launch of Francis Libiran Bridal that happened 6:00 PM of September 15, 2016.


Francis Libiran Bridal Launch
 
Kaye Abad

The Company

Francis Libiran Bridal Ribbon Cutting
Social Media Accounts of Francis Libiran Bridal
Shop of Francis Libiran Bridal is located at Level 2 Greenbelt 5 Ayala Center, Makati City
 
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