Tuesday, December 9, 2014

Happy with Globe Telecom Service - @Talk2Globe @EnjoyGlobe

Every now and then you experience a service that exceeds your expectation. That was exactly the case how my inquiry was handled by Globe Retention Hotline - (02)730-1300. My call was handled by Roselyn of Globe Telecoms.

My inquiry was simple. And I received a simple explanation. "What retention can I get with my current plan"? I was placed for a short hold and got confirmation that I am eligible for a handset upgrade for free. Wa-lah! I was told I am eligible and I the unit can be picked up to my desired Globe Telecoms Center.

Globe Telecoms

These kinds of service are worth blogging. Given the amount of complains I see telecoms receives, I think as a consumer, we should be aware that we also have a responsibility. And that is to be aware of what is likely logical and practical to demand even though we are at the end of the day, the customer.

Thanks to Globe!

Eric of Fierce Blogs

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Eric Capacia of Fierce Blogs

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