Monday, September 30, 2013

Starbucks Card - Consistently Offline

It was actually exciting when the news that Starbucks will launch a debit card type of purchase. In fact, I got the card on the same day they launched it. But ever since the release, I already had 7 frustrating incidents of service downtime! At first I thought the downtime was because of its birth pains; however, I think that's really how lousy the service is.

So far, I encountered downtime at these Starbucks Branches:

1. Starbucks Glorietta 4
2. Starbucks Shaw (World Corporate Center)
3. Starbucks Insular Life Ayala
4. Starbucks People Support Ayala
5. Starbucks Mall of Asia 
6. Starbucks 6750 Ayala
7. Starbucks One San Miguel Avenue 

Actually the more it gets frustrating when you have cash value in your Starbucks Card and you can't use it. Instead, you have to pay in cash. And because the card service is offline, you also can't event redeem your free drink. 

Have you experience this to?


Wonder Woman on September 30, 2013 10:41 PM said...

OMG YES This is my major pet peeve right now! I had 2K in my card once and it was down everywhere! What's the point in having any money in it at all?!?? So now I don't keep any money in it anymore. Frustrating. Add the Starbucks in Alabang Town Center and the one in Molito to that list. MAJOR FAIL, STARBUCKS.

Eric Capacia on October 01, 2013 6:18 AM said...

Hi Angeline :) yeah, it's really a major fail! That's why when I visit them I don't present my card anymore. It's just irritating to go through the cycle. Great week ahead!

Related Posts Plugin for WordPress, Blogger...

Fierce Blogs Copyright © 2008 Black Brown Art Template by Ipiet's Blogger Template--