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Have you experienced buying something at 7-11 and was denied only because they cannot give you change? Well, I did; and here is the story.
Last Sunday afternoon I tagged along with friends and went to Subic for some food tasting and what have you. I was suppose to meet them at 3:00pm at my lobby but I was late, as usual. In my rush, I left my smokes (Marlboro Lights) in my condo along with my lighter. Not really bothersome, I told myself since I can always buy along the way. This is where 7-11 comes in, right? If you need something, chances are 7-11 got it. This is what they are known for - so I thought!
I was ecstatic the moment I saw a 7-11 store in Subic. Not really sure which branch it is - but this is where the buses and public transpo park. It is a busy area so I was thinking it's a common terminal for the locals.
"One Marlboro Lights flip top, please". I politely uttered.
The lady of whose name I cannot recall reached out for Marlboro Reds and was about to scan the item.
"Just Perfect!" This is just me talking to myself, of course.
"Miss, gold not red!" I immediately corrected.
I got my wallet and got a 500 peso bill which I got from the machine a minute ago.
"Sir, do you have a smaller bill?" The 7-11 lady inquired.
"Sorry Miss. I don't' have. Can you add 1 lighter? Will that help?" I offered.
What do I get in return? A big frown as if I said something nasty. The other crew next to her came to the rescue (so I thought) but only made it worst.
"Sir, wala talaga kameng panukle. Sa iba na lang po." (Sir, we really do not have change. Take your business somewhere else).
My argument? They are not Aleng Bebang's Sari-Sari Store for crying out loud. There is an expectation that 7-11 needs to uphold to their customers. While I don't expect them to always have a ready change at all times, it is also expected of them to go the extra mile and at least offer an option. Never tell a customer to buy somewhere else just because they don't have smaller bills; especially if it's 7:00 in the evening.
Come to think of it, the likes of Aling Bebang's Sari-Sari Store could have handled situations like these a lot better.
Last Sunday afternoon I tagged along with friends and went to Subic for some food tasting and what have you. I was suppose to meet them at 3:00pm at my lobby but I was late, as usual. In my rush, I left my smokes (Marlboro Lights) in my condo along with my lighter. Not really bothersome, I told myself since I can always buy along the way. This is where 7-11 comes in, right? If you need something, chances are 7-11 got it. This is what they are known for - so I thought!
I was ecstatic the moment I saw a 7-11 store in Subic. Not really sure which branch it is - but this is where the buses and public transpo park. It is a busy area so I was thinking it's a common terminal for the locals.
"One Marlboro Lights flip top, please". I politely uttered.
The lady of whose name I cannot recall reached out for Marlboro Reds and was about to scan the item.
"Just Perfect!" This is just me talking to myself, of course.
"Miss, gold not red!" I immediately corrected.
I got my wallet and got a 500 peso bill which I got from the machine a minute ago.
"Sir, do you have a smaller bill?" The 7-11 lady inquired.
"Sorry Miss. I don't' have. Can you add 1 lighter? Will that help?" I offered.
What do I get in return? A big frown as if I said something nasty. The other crew next to her came to the rescue (so I thought) but only made it worst.
"Sir, wala talaga kameng panukle. Sa iba na lang po." (Sir, we really do not have change. Take your business somewhere else).
My argument? They are not Aleng Bebang's Sari-Sari Store for crying out loud. There is an expectation that 7-11 needs to uphold to their customers. While I don't expect them to always have a ready change at all times, it is also expected of them to go the extra mile and at least offer an option. Never tell a customer to buy somewhere else just because they don't have smaller bills; especially if it's 7:00 in the evening.
Come to think of it, the likes of Aling Bebang's Sari-Sari Store could have handled situations like these a lot better.
33 comments:
Waah! Not fierce si ate! lol
Unbecoming of 7-11. Here in the US you can sue them for denying to sell an item to a legal.
I guess you are underage that's why they try to refuse to sell? You look young on your photo slide.
not fierce especially it's already 7PM. what did you do? don't tell me you just walk out of the store?
lol @ Dante's comment.... underage.. wahaha
You could have called the Manager. Did you?
I got the same experience at 7-11 alabang branch. The saleslady gave me a frown because I don't have anything smaller than P500. And in a very mataray voice I sternly told her, "gumawa ka ng paraan trabaho mo yan!!!" LOL
7-11 along Mabini is also the same. I was suppose to buy C2 and siopao... I gave 500 pesos and the lady said they don't have change. So I opened the C2 drink and sip.
Now they don't have a choice! :)
Hi everyone!
Thanks for reading.
Seems like this is a habit of 7-11... tsk tsk tsk...
"gumawa ka ng paraan trabaho mo yan!!!"
Totally FIERCE!
To Dante...
I am of legal age :)
Bolerong adik ka! LOL
I like your blogs.. very gutsy!
Dapat binili mo lahat ng lighter nilang tinda at sinimulang sunugin ung branch....hahaha
next time look for "takatak vendors" they can even break 1k hehehe
This is rather sad... 7-11 should live up to their name... If this is to happen to me.. the girl will get all the scolding in the world.
You should have smack the girl's face with the Dole banana on the counter.. That will teach her a lesson for life...
Beckie.. that is a very good idea! J/K :)
Quimy.. no takatak vendor allowed in Subic.. I think lang ha :)
"Dapat binili mo lahat ng lighter nilang tinda at sinimulang sunugin ung branch....hahaha"
Wag naman :s
I boycott ang 7 11
sana sinabi mo
Pwes magsara na kayo. Ang responsibilidad ko ang magbayad. Di ko pinoproblema ang sukli.
Shet.
To tyraniKAL: I love that line!!! Gulo talaga ang hanap pag sabihin ko yan... HAHAHAHA
sana sinabi mo nlng "sosyal ako i dont need a change, haha!!
To Marquee:
I don't think so... 400 us a lot of money for me! HAHAHAHA
Dapat sinabutan mo tapos kinaladkad mo across the street sabay sampal sabay tadyak ng bongang bonga then after that tell her that she can keep the change...hahaha!!!
To poledward:
Indi naman kaya mag mukha akong sqautter nyan Polin? HAHAHAHA
I love 7-11!
But yeah... I also experience this in 7-11 Sucat... May be their management needs to be aware of this.. Or they need to make sure their cash register has enough coins....
Recession....
happens to me too and it happens to everyone i guess especially w/ 7-11. but they just follow orders from the boss..takot ma fake! ;)
svpolistico@aol.com - really?
instead of avoiding it why not just train them to tell what is fake or not.. hmmmm...
To Ollie Sangalang,
Recession....? tsk tsk tsk
happened to me a couple of times. parang kaw pa may mali at wala kang smaller bill. tapos yung nagbe-benta, parang tae ang mukha ... leche, gusto kong sunugin yang mga convenient store na yan.
"Problema na nga pambayad pati ba naman panukli poproblemahin ko pa? Problema nyo na yan!"
That's what I told to them...Ayun sinuklian rin ako...lol
"parang tae ang mukha ..."
LOL at this!
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